Dear Valued Mitce Network Services User,

We appreciate your continued trust and loyalty to Mitce Network Services. As part of our commitment to providing a world-class service experience, we want to inform you of recent adjustments to our network usage policies.

In recent evaluations, we have observed instances where certain users engage in prolonged, high-bandwidth activities during peak traffic periods. This conduct has, regrettably, impeded the seamless connectivity of fellow users. In light of this, we find it imperative to institute measured bandwidth management measures.

Effective immediately, when your bandwidth usage reaches 1Gbps, the system will record a warning. Should this threshold be exceeded on five consecutive occasions, your connection will be temporarily limited to 100Mbps for a duration of 30 minutes. Following this period, your connection will be reinstated to its regular speed, and the restriction will be lifted.

We understand the importance of a seamless and efficient service for all our users. In the event that you experience any inconvenience due to speed restrictions during regular usage, please do not hesitate to contact our dedicated customer support team. We are here to assist you promptly and ensure your Mitce Network Services experience remains smooth.

It is crucial to emphasize that these measures are designed not to hinder normal users but to safeguard the network connections of our valued user community, ensuring a more stable and efficient service for everyone.

Your satisfaction and understanding are of utmost importance to us. Should you have any inquiries or require further clarification, our customer support team is readily available to assist you. We are dedicated to upholding the highest standards of service and appreciate your ongoing support as we work towards providing you with an outstanding Mitce Network Services experience.

Wishing you a continued pleasant experience with Mitce Network Services!

Best regards,
Mitce Network Services Customer Support Team