Dear Valued Customers,
As we approach the imminent arrival of the splendid year 2024, we extend our heartfelt gratitude for your enduring support and trust in Mitce. In this celebratory Christmas season, we wish to share the joy with you while also providing an important announcement to ensure you experience the best service during the holiday period.
Due to the Christmas holiday in 2024, our customer service team may experience a reduction in response times during certain periods. This is because our team members will be taking time off to celebrate this special time with their families. Despite this, we commit to making every effort to ensure your needs are addressed in the shortest possible time.
While there may be a delay in customer service response times, please rest assured that Mitce's web proxy services will continue to operate smoothly. Our technical team will be monitoring the system around the clock to ensure prompt resolution of any potential issues, guaranteeing that your business operations remain unaffected.
Should you encounter any emergencies during the holiday period, Please change to Top Emergency when submitting a service ticket.
Finally, thank you for your unwavering support of Mitce. Wishing you and your family a Christmas filled with joy and happiness!
Best regards,
Mitce Team
