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Privacy policy
Last Updated: 17/10/2024

Privacy Policy for Mitce

Welcome to Mitce's privacy policy. At Mitce ("we", "our", or "us"), we respect and protect the privacy of our users. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (www.mitce.com), in compliance with applicable EU laws and regulations, including the General Data Protection Regulation (GDPR).

1. Information We Collect

Mitce is committed to protecting your privacy and we adhere to a strict no-logs policy. This means that we do not collect or store any activity logs or connection logs that could be used to identify an individual user. The information we do collect includes:

  • Basic Account Information: When you create an account, we collect the necessary information to provide our services, such as your email address and username.
  • Payment Information: We collect billing information necessary to process transactions. Payments are processed securely by third-party payment providers, ensuring compliance with privacy regulations.
  • Communication Information: If you contact us, we collect any information you provide to respond effectively.

2. How We Use Your Information

We use the information we collect only to provide, maintain, and improve our services. Specifically, we may use your information to:

  • Provide customer support and respond to your inquiries.
  • Process your transactions and manage billing.
  • Communicate important updates and changes to our services.
  • Ensure compliance with legal obligations.

3. No-Logs Policy

We strictly adhere to a no-logs policy. This means that we do not store:

  • Browsing history or connection timestamps.
  • Traffic destinations or IP addresses.
  • Any information that can link you to specific activity.

This ensures that your browsing and usage of our services remain completely anonymous.

4. Data Protection and Security

We implement strong administrative, technical, and physical safeguards to protect the personal information you share with us. Your data is encrypted both in transit and at rest. Access to information is limited strictly to authorized personnel.

5. Your Rights Under GDPR

If you are located in the European Union, you have the following rights under GDPR:

  • The right to access, correct, or delete personal data we hold about you.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw your consent at any time, where processing is based on consent.

If you wish to exercise these rights, please contact us via privacy@mitce.com.

6. Sharing Information with Third Parties

Mitce does not sell or rent your information to third parties. We may share limited personal data with trusted partners who assist in the provision of our services, such as payment processing or customer support. These partners are obligated to comply with our strict data protection requirements and may not use your data for other purposes.

7. Cookies

Our website uses cookies to enhance user experience and provide core functionality. You have the option to disable cookies in your browser settings; however, please note that some features of our website may not work without cookies.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal compliance. The last update date is always indicated at the top of the policy. We recommend reviewing this page regularly to stay informed.

9. Contact Us

If you have any questions about our privacy practices, please contact us at:

Email: privacy@mitce.com

Website: www.mitce.com